Frequently Asked Questions...
1. Where can I get my prints ARTiPLAQ'd?
2. What if I'm located outside your dealer area?
3. Will the colors of my print be identical to the original once it has been ARTiPLAQ’d?
4. Will my print yellow or fade?
3
. What can I plaq?
4
. Can I hang my plaq outdoors?
5
. What if my trail map or newspaper is folded?
6
. What if I have more than one image to plaq on the same board, for
example a newspaper article, with separate photo and headline?
7
. How do I hang my plaq on the wall?
9. What if FedEx delivers a visibly damaged box?
1. Where can I get my prints ARTiPLAQ'd?
Consumers can purchase ARTiPLAQ™products
from one of the independently owned retail distributors listed on this website. They are knowledgeable about our product , have sample examples and have time to discuss your options. You can also request shipping and we'll package securely and ship it for you.
2. What if I'm located outside your dealer area?
If you found us through this website and are located outside our dealer area, you can purchase custom ARTiPLAQ™ factory direct. The price will be the same, plus shipping and handling. Ship us your prints, packaged securely with a WORK ORDER, or UPLOAD YOUR IMAGES on this website and email us your instructions.
We ask that you familiarize yourself with our product via our website. We're a small company and do not have a full-time dedicated customer service Rep to handle lots of questions. Sorry about that, but this is a manufacturing plant and we have to keep up the pace. Additionally, we're not set up for walk in customers. Please work with a local distributor when possible.
If you do have questions that are not addressed on our website, please email them to us at info@artiplaq.com. We'll get back to you in the next day or two and apologize in advance for the delay. Once you get in the swing of things with us, we are confident you will find we are very easy to work with when you provide detailed instructions on your work order.
3. Will the colors of my print be identical to the original once it has been ARTiPLAQ’d?
Over lamination comes at a slight reduction of color contrast. Close comparison of an original print to one over-laminated with our matte “ARTSHEILD” film reveals a perceptible reduction in vibrancy with whites and pastel colors. Once your plaq is hanging on the wall, the difference is minimal.
4. Will my print yellow or fade?
Our “Artsheild” laminate has ultra violet filters to protect your print and over-laminate from yellowing. Once your print is ARTiPLAQ’d, it is encapsulated so that oxygen will not get to it and cause it to fade. The remaining factor is daylight—direct or indirect, over the years may cause your print to fade. The only filter that permanently blocks daylight, is solid black— which prevents you from displaying your prints.
We are often asked by folks who print their own images, if they should use archival inks and paper. Archival inks and papers will further the life of your plaq, but can be costly. We promote our product as an affordable alternative to custom framing. As long as you are using quality inks and paper, we are certain you will be very happy with the product. And for folks ARTiPLAQ’ing newsprint and kid’s art, we are certain they’ll be happy with their plaqs for years to come too. So, other than putting your print in a vault or donating it to a Museum— consider ARTiPLAQ your fabulous alternative for protecting your prints!
5. What can I plaq?
Posters, photos, ink jet prints, diplomas, awards, architectural renderings,
maps, charts, children's drawings, newspaper & magazine articles, indoor
signs, temporary signs, product promotions, concert & event announcements
and more. Just about any image that is not already laminated can be plaqued.
You might not want to ARTiPLAQ™ original art work that may increase in value or anything that is irreplaceable. ARTiPLAQ™ is a permanent process and cannot be undone.
6. Can I hang my plaq outdoors?
Unfortunately, no. ARTiPLAQs are intended for interior use only. The substrate
is not sealed and the backside is porous.
7. What if my trail map or newspaper is folded?
While we prefer to receive images, flat, not folded, we can plaq folded prints
and will do our very best to eliminate the crease.
8. What if I have more than one image to plaq on the same board, for
example a newspaper article, with separate photo and headline?
We can do that. Please do not scotch tape your article together. (Our adhesives
and laminates to do not stick to scotch tape.) We would also prefer if you
do not trim the article to the edge. (Instead, leave room for us to line up
the
adhesive with your article. We'll trim.) We'll first dry mount paper to the
board, then position your images as per your instructions
(a quick
sketch
is fine). We stock black and white paper or you can provide your own.
9. How do I hang my plaq on the wall?
Click Here to view Hanging Instructions
10. What if FedEx delivers a visibly damaged box?
Do not accept it. If you choose to accept it, and upon inspection discover the plaq is damaged as well, save the packaging and call us (207)772-2025. We’ll contact FedEx and have them send an agent out to retrieve your damaged plaq and packaging. But based on our experience, this is a rare occurrence. We package your plaqs securely and have been very pleased with FedEx’s handling and service.
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